While the developer is fixing the problem, try using an older version.If you need the previous version of BlueStacks App Player, check out the apps version history which includes all versions available to download.
Bluestacks Old Version Download Prior VersionsDownload prior versions of BlueStacks App Player for Windows.All previous versions of BlueStacks App Player are virus-free and free to download at Uptodown.
For ATI, use this link ( here ) and follow the same guidelines. While some report that only the software crashes with the an unexpected error occurred error message, other users report that every crash is followed by a BSOD (Blue Screen of Death) crash. Most affected users report that this error is right after or some time after upgrading from an older Windows (Windows 7 or Windows 8) version to Windows 10. After investigating the issue, we noticed that there are quite a lot of intermittent issues with BlueStacks that might force it to crash (particularly on Windows 10). However, most of the time, this issue is either caused by a software conflict, corruption or an outdated version of Bluestacks. If youre currently struggling with frequent BlueStacks crashes on your PC, start following the methods featured in this article. Below you have a collection of potential fixes that other users have used to resolve the problem. Bluestacks Old Version Install Update BluestacksMethod 1: Uninstall Update Bluestacks to the latest version If you havent updated your Bluestacks version after upgrading to Windows 10, the issue most likely happens because youre still using an older version that is not compatible with Windows 10. You can work around this problem by installing the latest version available (latest versions include fixes related to various compatibility issues with Windows 10). But in order to make sure that you perform a clean installation, youll need to remove the old version first. Bluestacks Old Version How To Install UpdateHeres a quick guide on how to install update Bluestacks: Press Windows key R to open up a Run box. Then, type appwiz.cpl and hit Enter to open Programs and Features. In Programs and Features, scroll through the application list, right-click on Bluestacks and choose Uninstall. Then, follow the on-screen prompts to remove the current version of Bluestacks from your system. Once the old version of Bluestacks has been uninstalled, reboot your computer. At the next startup, visit this link ( here ) and download the latest available version of Bluestacks. Open the Bluestacks installer and follow the on-screen prompts to install the latest version on your system. Once the installation is complete, start using Bluestacks and see if the crashes return. Method 2: Updating the graphics card driver Apparently, frequent Bluestacks crashes can also be caused by your GPU driver. Some users have reported that the issue was suddenly fixed after they installed the latest available graphics drivers. Most of the time, users point towards outdated dedicated GPU drivers (Nvidia and ATI) as culprits, but the issue is also likely to occur with integrated Intel graphics cards. Just to make sure that we cover every potential suspect, we encourage you to update both the dedicated GPU and the integrated component if you are using a laptop or notebook. If you have a Nvidia GPU, visit this link ( here ) and download the latest driver version available according to your GPU model and Windows version.
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